Privacy Policy

To operate the marketplace, PuckList may collect and process:

• •account information, such as your name or display name and email address
• •authentication information handled by the authentication provider that powers sign-in
• •profile photo, city, and province you choose to add
• •listings you create, including descriptions, prices, and listing photographs
• •messages between users about listings
• •favorites you save
• •reports and blocks you submit
• •moderation and account/suspension records
• •device and browser information reasonably generated through the operation of the service
• •IP address and security logs where collected by the platform or its infrastructure
• •usage and activity information reasonably generated by the application

PuckList does not currently process payment-card information because it does not process transactions.

We use personal information for purposes including:

• •creating and managing accounts
• •operating and displaying listings
• •facilitating marketplace communication between users
• •providing favorites and other user features
• •moderation, including reviewing reports and enforcing the Marketplace Rules
• •fraud and abuse prevention
• •security
• •responding to support inquiries
• •improving service reliability
• •complying with legal obligations

Some information you intentionally publish may be visible publicly, including:

• •your display name
• •your general location, such as city and province
• •seller profile information
• •listing descriptions
• •listing photographs
• •listing prices
• •other listing information you provide

Do not place unnecessary personal information in public listing descriptions or photographs. Keep sensitive details out of public content until you trust the other party.

Marketplace messages are intended to be private between conversation participants. However, PuckList may access or process messages where reasonably necessary for:

• •service operation
• •investigating reports
• •safety
• •fraud and abuse prevention
• •legal compliance

PuckList relies on technology and service providers to host and operate the marketplace, and information may be processed by providers acting on PuckList's behalf. For example, the application is hosted on an application hosting and infrastructure provider that necessarily processes application information to deliver the service.

Infrastructure or service providers may process information outside Canada. Information processed in another jurisdiction may be subject to the laws of that jurisdiction.

Personal information is retained only as long as reasonably necessary for the purposes for which it was collected and for legitimate legal, security, fraud-prevention, dispute, and operational requirements. PuckList does not publish fixed retention periods unless a specific retention rule is actually implemented.

PuckList uses reasonable administrative, technical, and organizational safeguards to protect personal information. No online system can guarantee absolute security.

Subject to applicable law, you may:

• •request access to your personal information
• •request correction of inaccurate personal information
• •ask questions about PuckList's privacy practices
• •raise a privacy complaint
• •request deletion of your account or personal information where applicable
• •withdraw consent where applicable, subject to legal and contractual restrictions

Route these requests through our Contact & Support page until a dedicated privacy email is configured.

Privacy questions and complaints can be submitted through the Contact & Support page.

PuckList seeks meaningful consent where required and collects, uses, and discloses information for identified and reasonable purposes.

PuckList is not intended for children to independently conduct marketplace transactions. Users must be at least 18, or use PuckList with parent or guardian involvement as described in the Terms of Service. PuckList does not knowingly encourage children to submit unnecessary personal information.

PuckList will respond to privacy and security incidents in accordance with applicable legal obligations. No absolute promise of security is made or implied.

PuckList may update this Privacy Policy from time to time. Changes will be communicated reasonably where appropriate, and continued use of PuckList after a change means you accept the updated policy.